First Horizon Phone Numbers and Emails

Toll-Free Number:

  • (800) 382-5465
Send Message

Customer Service:

  • (888) 480-2432
    Consumer Credit Solutions
  • (866) 609-2773
    For Consumer Loan Support
  • (800) 609-2116
    Mortgage or Refinance
  • (888) 227-2792
    Toll Free
  • (901) 523-4444
  • (800) 489-4040
  • (800) 639-5111
  • (800) 238-1111
  • (901) 435-8080

Business Customer Service:

  • (888) 382-4968

Headquarters:

  • (901) 523-4883

Investors/ Franchasing:

  • (877) 536-3558
    Shareowner Services

Legal:

  • (877) 242-9880

First Horizon Emails:

Customer Service
Investors/ Franchising
Legal
DMCA Inquiries
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact First Horizon Customer Service?

Most Popular Number:

(800) 382-5465
Total calls: 133 Issues resolved: 7 Last call: Mar 3, 2024

What is the First Horizon Customer Service Phone Number?

The company provides a dedicated First Horizon Customer Service line for its clients. The toll-free number is (800) 382-5465. This figure is available for customers who would like to talk directly to a human regarding their banking requirements, questions, complaints, or general inquiries.

Remember to have account information on hand when making phone calls to speed up things. You should also create a call while the bank is open to avoid holding in line for too long. At First Horizon, the representatives are trained to deal with different scenarios and aim to offer the best possible customer care.

What are the First Horizon Hours of Operation?

First Horizon hours span Monday through Friday, kicking off at 9:00 AM and concluding at 5:00 PM Eastern Time. If quandaries assist your account, the toll-free hotline is at your disposal within these hours. It's important to recognize that these operational hours pertain to the central hub in Memphis, Tennessee. Deviations may occur for other branches, weekends, and holidays. Engaging in post-operational banking activities, such as depositing checks or checking balances, persists until 5:00 PM at your local branch. Alternatively, the digital realm beckons, offering these amenities via First Horizon's website for those disinclined to venture in person.

What is the First Horizon Corporate Office Address?

The First Horizon Bank Headquarters is located at 165 Madison Avenue, Memphis, Tennessee 38103, United States. Here are the primary operations of the firm: strategic planning, executive management, and general decision-making. If you must correspond with First Horizon, ensure your letters are sent to the proper department for correct delivery. Remember, though, that sending paper documents to the corporate headquarters could delay the process compared to digital transmission. In case of a more urgent matter or immediate assistance, it is best to contact First Horizon via their customer service phone number or online banking portal. These channels provide quicker responses and are more effective in resolving issues promptly.

PissedConsumer Club

Contact Information

First Horizon Website:

First Horizon Help Center:

Corporate Office Address:

First Horizon Corporation
165 Madison Avenue
Memphis, Tennessee 38103
United States

Other Info (opening hours):

Hours:

Monday - Thursday: 9:00am - 4:00pm

Friday: 9:00am - 6:00pm

More contact details

First Horizon Rating Based on 22 Reviews

Rating details

1.5
more details
Customer service
Reliability
Value for money
Product or Service Quality

Rating stats

Rating trend

Summary of First Horizon Customer Service Calls

176 TOTAL
CALLS
03:46 AVG CALL
DURATION
17% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call First Horizon?

Request for Information Question:

  • “I need help transferring money.”
  • “Help with zelle”
  • “Verification”

Payments and Charges Question:

  • “Debit card ( new)”
  • “Debit card not working”
  • “Debit card declined”

Account Question:

  • “Accounts payable”
  • “I cannot get funds out of my account”
  • “Account balance”

Cards Question:

  • “Need cArd number”
  • “Lost card and wallet”
  • “Card declined”

Activation/ Cancellation Question:

  • “I want to cancel my account”
  • “Cancel”

Shipping and Delivery Question:

  • “My package”
  • “Where is my card”

Product/ Service Question:

  • “Access denied message”
  • “Withdraw problem”
  • “Atm wouldnt work and kept card”

Employment Question:

  • “Payoff letter request”

Other Question:

  • “To make changes”
  • “Cd”
  • “Dispute”

Compare First Horizon To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Bank Of America image
2319 reviews
1.7
Fifth Third Bank image
779 reviews
1.5
Regions Bank image
649 reviews
1.6
Write a review
Do you have something to say about First Horizon? What happened? What can we help you with?
Submit review Don't show this popup