Contact First Horizon Customer Service
First Horizon Phone Numbers and Emails
Toll-Free Number:
-
(800) 382-5465
Customer Service:
-
(888) 480-2432Consumer Credit Solutions
-
(866) 609-2773For Consumer Loan Support
-
(800) 609-2116Mortgage or Refinance
First Horizon Emails:
Customer Service
Investors/ Franchising
Legal
DMCA Inquiries
Contact Information
First Horizon Website:
First Horizon Help Center:
Corporate Office Address:
First Horizon Corporation
165 Madison Avenue
Memphis,
Tennessee
38103
United States
Other Info (opening hours):
Hours:
Monday - Thursday: 9:00am - 4:00pm
Friday: 9:00am - 6:00pm
Summary of First Horizon Customer Service Calls
176
TOTAL
CALLS
CALLS
03:46
AVG CALL
DURATION
DURATION
17%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call First Horizon?
Request for Information Question:
- “I need help transferring money.”
- “Help with zelle”
- “Verification”
Payments and Charges Question:
- “Debit card ( new)”
- “Debit card not working”
- “Debit card declined”
Account Question:
- “Accounts payable”
- “I cannot get funds out of my account”
- “Account balance”
Cards Question:
- “Need cArd number”
- “Lost card and wallet”
- “Card declined”
Activation/ Cancellation Question:
- “I want to cancel my account”
- “Cancel”
Shipping and Delivery Question:
- “My package”
- “Where is my card”
Product/ Service Question:
- “Access denied message”
- “Withdraw problem”
- “Atm wouldnt work and kept card”
Employment Question:
- “Payoff letter request”
Other Question:
- “To make changes”
- “Cd”
- “Dispute”
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First Horizon